Digital Signage FAQ

June 2020 – We have a number of video tutorials on our YouTube channel.
Training Videos

If you’re using our old system we can port your pages over to the new cloud system

Is it easy to be up and running?

Yes, our digital signage players have everything pre-installed and just need connecting to a large display screen and your network. Alternatively you can install our software on your own devices.

As the signage player in its simplest form is a web application, you could just run a web browser ideally in kiosk mode connected to your NoticeboardLive signage account.

How do I add additional Players?

From the main control panel you create a player PIN and name for the player. New players will ask you to enter the pin (it can only be used once). From the control panel you can then enable or disable the player identified by it’s PIN and configure the channel it operates in and the screen zone layout.

Are your players running Windows, Linux or Android?

Our standard player is an HTML5 web application and runs on any platform. In it’s simplest form all you need to do is configure your PC to start a browser in kiosk mode when it boots. We suggest Firefox or Google Chrome but any modern browser can be used. The old Internet Explorer isn’t supported.

We also have apps that can be used on Windows, Linux and Android.

Which operating system is best for signage

We have a number of test signage players running 24/7. These are small Windows 10 PCs, Android TV boxes and Raspberry Pi4s running Linux. The Windows one is out of action the most due to it sometimes taking literally hours to update itself which it will do once a month (patch Tuesday!). They all have their plus and minus points and it’s probably best to the use the operating system you know your way around.

Signage players don’t need powerful processors, so if you use a low power Windows one get one with an SSD otherwise Windows updates will slow it down.

A note on Updates: Digital signage players usually operate by connecting to a signage server somewhere on the Internet. That’s often the only place they connect to. Because of this, some might argue that a lot of updates aren’t strictly necessary, especially cosmetic ones.

Will there be a lot of network traffic?

Depending on the type of player the pages are either all stored in cache or on the hard drive. In either case the network activity is minimal.

Do I need to install any software?

No, the controller and player are modern web applications that run in a browser. We have player software that contains an embedded full screen chrome browser which has the advantage of not being effected by any browser updates but you can use a desktop browser such as Firefox or Google Chrome running in kiosk mode. Simply configure the PC to start the browser when it boots.

Kiosk mode is a browser running full screen without any buttons or toolbars.

What’s a Display Channel?

Each signage screen operates in a display channel. Think of a channel as a TV channel. If all your TVs are tuned into the same channel they would all show the same thing. You can put your signage screens, and zones within a screen into any channel you want.

Can I give the channels names such as Reception Screen?

Yes, you can give any channel any name you want. The control system will then show you the name so you don’t have to remember which screen is in which channel.

How many channels would I need?

In reality probably no more than one or two but it depends on the application. A cafe menu board might consist of three screens, so you would put each screen in a separate channel. Each channel then carries a different menu.

If you have multiple departments in your office or factory each department could be in control of its own channel(s). You can configure different users to only have access to specific channels.

The system also supports a special ‘All’ channel. Pages put into the All channel will be added to whatever content the other channels are displaying.

The system supports 200 channels as standard.

What’s a display zone?

The electronic notice board or signage screens can be split up into different areas that we call zones. Each zone operates in a channel. Additionally, each zone operates as an individual screen so it will show its own playlists or carousels etc.

Can each zone be in any channel?

Yes, they can be in any individual channel. You could have a four zone screen with the first three zones being in channels 1, 2 and 3 while the fourth zone could be in channel 100.

If you put multiple zones into the same channel, content for that channel will be distributed across the zones.

I have four signage screens, can each screen show different numbers of zones to the other screens?

Yes, each screen can be configured any way you want.

 

Do I have to split the screen up into zones?

No, the screen can just be one zone that fills the screen.

Multiple zones work best if you want a lot of different information on the screen at the same time like you would with a conventional notice board. With multiple zones some zones can show the same material all day long while other zones can cycle around different material.

Will it display scrolling ticker messages?

Yes. A simple interface makes adding ticker messages very easy. You can enter a number of different ticker messages and the system will join the ticker messages together.

Can I show different ticker messages on different screens?

Yes, the ticker messages operate in channels, so different ticker channels can show different messages. Multiple ticker messages put into the same channel will be joined together.

Can I drive more than one screen from a single unit?

Yes, with a combination of HDMI extenders and HDMI splitters you can connect one player to lots of different screens. Obviously the screens would all show the same content as each other.

We can supply you with the items you need.

Can a single player put different messages on say eight different screens?

Our multi-output player units are fitted with multiple dual or quad output graphics cards that can give you individual control of screens, or treat a number of screens as one huge screen like a video wall.

Do you supply large screens?

Generally no as you will get a far better price by buying these direct from big electrical retailers as they buy them in large discounted quantities.

Unless you need something industrial with a high brightness screen you can use any large screen TV. We suggest sticking to the established brands such as LG rather than the unfamiliar cheaper brands as spare parts will be easier to obtain.

If a screen is to be left on all day every day a buy a more expensive set as it should be built with better quality components.

Do you supply HDMI Splitters, CAT5 / HDMI extenders and long HDMI Leads?

Yes. If you can supply us with distance information between the noticeboard PC and the screen locations etc we would be happy to work out the best combination of splitters, cables, and cat5 extenders you would need for a given system. Bear in mind that with the small size of players they can easily be fitted behind the TV.

What’s the difference between a digital signage system and an electronic noticeboard system?

They are one and the same. Different people search for the product using different names.

Do you export hardware?

Small items like signage players yes, but at the moment not to Europe. Big and heavy items will be cheaper to source in your own country due to shipping costs.